The major issues at BCV Technologies form part of a process aimed at constantly increasing Customer satisfaction.
Our Quality policy, coherent with that of Schneider Electric, bears witness to our will to meet customer expectations down to the last detail.
Our commitments
 Develop customer confidence and increase customer satisfaction
Respect legal and statutory requirements
Have irreproachable service and product quality
To meet these expectations, we have launched the following actions:
Updating of our computer system to make all processes, from order taking to product delivery, reliable and simple
Increased attentiveness to and taking into consideration of customer requirements: satisfaction surveys
Involvement of everybody in a Customer Service culture
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